Privacy Policy

We collect information that you provide directly to us when using our services:

• Contact Information: Name, email address, phone number when you request a quote
• Moving Details: Moving addresses, dates, property types, floor numbers
• Inventory Information: Furniture items, quantities, and dimensions you enter in our calculator
• Service Preferences: Additional services selected (packing, disassembly, etc.)
• Communication Data: Messages you send through our contact forms

You are not required to provide personal information to use our basic calculator features.

When you visit our website, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time spent, links clicked, calculator interactions
• Location Data: General location (city/country level) from IP address
• Technical Data: Cookies, pixel tags, and similar technologies
• Referral Information: How you arrived at our website

This information helps us improve our services and user experience.

We collect information through several methods:

• Direct Input: Information you enter into our calculator and forms
• Automated Technologies: Cookies and similar tracking technologies
• Third Parties: Analytics providers (Google Analytics) and advertising partners
• Service Providers: When you use our booking or payment systems
• Public Sources: Publicly available information relevant to our services

We always aim to be transparent about our data collection practices.

We use your information to provide and improve our services:

• Service Delivery: Generate accurate moving quotes and provide requested services
• Communication: Respond to inquiries and provide customer support
• Improvement: Enhance our calculator accuracy and user experience
• Personalization: Tailor content and recommendations to your needs
• Marketing: Send relevant information about our services (with consent)
• Analytics: Understand how users interact with our website

We process your data based on legitimate business interests, contractual necessity, or your consent.

We use cookies and similar technologies for several purposes:

• Essential Cookies: Required for basic website functionality and calculator operation
• Analytics Cookies: Help us understand website usage patterns
• Preference Cookies: Remember your settings and preferences
• Advertising Cookies: Deliver relevant advertisements (with consent)
• Performance Cookies: Monitor website performance and error rates

You can control cookie settings through your browser preferences. Disabling cookies may affect calculator functionality.

We retain information for as long as necessary to fulfill the purposes outlined in this policy:

• Quote Data: 2 years from last interaction
• Customer Records: 7 years for tax and legal compliance
• Communication Data: 3 years from last contact
• Analytics Data: 26 months for Google Analytics
• Marketing Data: Until consent is withdrawn or 2 years of inactivity

We periodically review our data retention practices and delete information that is no longer necessary.

We may share your information in these specific situations:

• Service Providers: With trusted partners who help us operate our services (payment processors, hosting providers)
• Legal Requirements: When required by law or to respond to legal processes
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Protection of Rights: To protect the rights, property, or safety of TaaTransport or others
• With Your Consent: When you explicitly authorize us to share your information

We never sell your personal information to third parties for their marketing purposes.

As an Ireland-based company serving Irish customers, we primarily store data within the EU/EEA:

• Primary Storage: Data centers located within Ireland and the EU
• Third-Party Services: Some service providers may store data in other jurisdictions
• Adequacy Decisions: We use providers in countries with EU adequacy decisions
• Safeguards: Standard contractual clauses for international transfers
• Transparency: We disclose international data transfers in our contracts

We take appropriate measures to ensure your data is protected regardless of where it's processed.

Our website may contain links to third-party websites:

• External Links: Links to moving guides, packing tips, or partner websites
• No Control: We don't control third-party websites or their privacy practices
• Independent Policies: Third-party sites have their own privacy policies
• Caution Advised: We recommend reviewing privacy policies of any site you visit
• No Endorsement: Links don't imply endorsement of third-party privacy practices

We're not responsible for the content or privacy practices of third-party websites.

Under the GDPR, you have several rights regarding your personal data:

• Access: Right to access the personal data we hold about you
• Rectification: Right to correct inaccurate or incomplete data
• Erasure: Right to request deletion of your personal data
• Restriction: Right to restrict processing of your data
• Portability: Right to receive your data in a structured format
• Objection: Right to object to certain types of processing
• Consent Withdrawal: Right to withdraw consent at any time

To exercise these rights, contact us at privacy@taatransport.ie. We respond within 30 days.

You have several options to control your information:

• Browser Controls: Adjust cookie settings through your browser
• Marketing Communications: Unsubscribe link in all marketing emails
• Account Settings: Update preferences through your account (if applicable)
• Direct Contact: Email us to update or delete your information
• Do Not Track: We respect browser "Do Not Track" signals
• Calculator Use: Use calculator without providing personal information

We provide clear options for you to control how we use your information.

Our services are not directed to children under 16:

• Age Restriction: We do not knowingly collect data from children under 16
• Parental Consent: If we learn we've collected child data, we'll delete it
• Service Nature: Moving services typically involve adults making decisions
• Parental Control: Parents should monitor children's internet usage
• Reporting: Contact us if you believe we have child data in error

If you're under 16, please do not provide any personal information through our services.